Vex-Hub ROI Analysis: The Real Return on Investment

The most critical question managers ask about technology investments is always "What will be the return on this?" (ROI). When it comes to AI, you need to go beyond exciting promises and talk in concrete numbers. At Vex-Hub, we believe the value we provide is measurable.

Rethinking Costs

When we look at traditional SAP support processes, we see that the cost picture isn't just consultant fees. The waiting time for an error to be resolved, the loss created by stopped business processes, and training time spent for new personnel to adapt to the system form the invisible part of the iceberg.

Vex-Hub fundamentally changes this equation. Let's go through an example error resolution scenario: In the classic method, a user noticing an error, taking a screenshot and opening a ticket, a consultant queuing and reviewing it, and providing a solution can take hours, sometimes days. With Vex-Hub, this process drops to seconds. The moment a user gets an error, the assistant kicks in, reads the context, and brings the solution instantly to the screen. This speed isn't just comfort—it's direct cash savings.

More Than Speed: Quality and Continuity

When calculating ROI, quality must also be factored in. A faulty development or wrong configuration transported to the production system can lead to problems that are much more costly to fix. Vex-Hub catches errors at their source with checks during the development phase. By raising code quality above standards, it minimizes future maintenance costs.

Another important point is institutional memory. Consultants may work project-based or change jobs; the system knowledge (know-how) walks out the door with them. Vex-Hub "learns" your processes and keeps this knowledge within the organization. It shortens the onboarding time for new employees, enabling them to work productively from day one.

Feedback from our customers shows that operational efficiency significantly increased in the first 6 months after switching to Vex-Hub, with returns many times over the investment cost. Vex-Hub is more than an expense item—it's a strategic partner that accelerates your business processes.